Parents refused refund by Apple after son spends £1700 on free iPad game

[Administrator]

UPDATE #2: Sharon Kitchen, mother of five-year-old Danny, has appeared on BBC Breakfast and admitted that "learning processes" are required to stop the issue happening.
"Having five children, I do need to take up some learning processes to stop this happening again," she said this morning. "Apple has been amazing and has given us step-by-step instructions."
The family was advised to turn off the iPad's 15 minute purchase window where no password was required - or be mindful of young children using the device altogether.
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