![](http://images.eurogamer.net/2013/articles/1/6/2/9/7/0/3/138357518036.jpg/EG11/resize/405x-1)
The beleaguered chain had previously stated it would only refund pre-orders if customers wrote to its head office.
Adam Sibley had turned down an in-store offer of £450 worth of CDs, DVDs and Blu-rays instead, BBC News reported.
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