New Consumer Rights Act puts gamers in the driving seat

[Administrator]

Changes to the Consumer Rights Act come into effect today - and give gamers better protection when it comes to faulty goods.
For the first time anyone who buys faulty goods is entitled to a full refund for up to 30 days after the purchase. Before the change, consumers were only entitled to refunds for a "reasonable time".
Of particular interest to gamers is increased protection for people who buy digital content. If digital goods are faulty, consumers are entitled to a full refund, or a replacement. This is the first time consumers have had clear legal rights for digital content.
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